Universal Nutrition - Return Policy

Returns No-Questions-Asked

Universal is dedicated to being the very best. That's why we stand behind every single pill, every powder, and every single Universal product we make. If you bought a product from any of our retailers and it has not met with your tough requirements for any reason, we offer an industry-leading 30-day 100% "no-questions-asked" guarantee.

For all orders placed exclusively at UniversalUSA.com, we offer something even better: our "Universal Ironclad Guarantee". This is an exclusive 90-day guarantee which applies to all of our Universal products. For details contact us at info@universalusa.com.

For returns or exchanges for products purchased outside of the USA, please contact the original seller. If you need further assistance, please contact our customer service team with the following information: 1) Name and location of seller; 2) proof of purchase in the form of a receipt and/or invoice; 3) a picture of the product lot number.

Universal Nutrition, a pioneer in sports nutrition, has been formulating, manufacturing, and selling worldwide in over 100 countries for over 40 years. And we continue to innovate.

Our best-known brands are Universal and Animal. As we move into 2023, we are repositioning the Universal brand as a wholesale-only brand with a focus on international distribution. At the same time, we are expanding the Animal product line worldwide making it more comprehensive and more available directly to consumers.

As a result, the UniversalUSA website is now for product information, international distributor information and customer service only. For more information, please contact our customer service team.