For all orders placed exclusively at UniversalUSA.com, we offer something even better: our "Universal Ironclad Guarantee". This is an exclusive 90-day guarantee which applies to all of our Universal products. For details contact us at firstname.lastname@example.org.
For returns or exchanges for products purchased outside of the USA, please contact the original seller. If you need further assistance, please contact our customer service team with the following information: 1) Name and location of seller; 2) proof of purchase in the form of a receipt and/or invoice; 3) a picture of the product lot number.